Reservations: All reservations are subject to availability. To confirm your booking, we require full payment in advance.
Modifications: Changes to your reservation may be subject to fees. Please contact us directly to discuss any modifications.
No-Shows: Failure to arrive on your scheduled check-in date without notifying us may result in a no-show fee.
Cancellation Policy
Cancellation Fees: Cancellation fees may apply, depending on the timing of your cancellation. Please refer to the following table:
Cancellation Window
Fee
More than 30 days before check-in
No fee
15-30 days before check-in
50% of the total booking amount
Less than 15 days before check-in
100% of the total booking amount
Force Majeure: In the event of unforeseen circumstances beyond our control (e.g., natural disasters, government restrictions), we may be unable to fulfill our obligations.
Additional Terms
Children: Our hotel welcomes children. Please contact us for specific policies regarding children's accommodations and charges.
Pets: We may accommodate pets with prior notice and additional fees. Please inquire about our pet policy.
Liability: We are not liable for any loss or damage to personal belongings during your stay.
At Lennon Quality Hotel You Are Guaranteed
Comfort and Convenience
Comfortable Accommodations: Ensure clean, comfortable, and well-maintained rooms.
Modern Amenities: Offer modern amenities like comfortable beds, high-speed Wi-Fi, and up-to-date technology.
Convenient Location: Highlight the hotel's convenient location near attractions, transportation, and amenities.
Safety and Security
Safe Environment: Prioritize safety and security measures to create a welcoming and secure environment.
24/7 Security: Provide 24/7 security personnel or surveillance systems.
Emergency Procedures: Have clear emergency procedures in place and communicate them to guests.
Exceptional Service
Friendly and Helpful Staff: Train your staff to provide excellent customer service and be friendly and helpful.
Personalized Attention: Offer personalized attention to meet guests' individual needs and preferences.
Prompt Assistance: Ensure prompt assistance with any requests or issues.
Quality Dining
Delicious Cuisine: Offer delicious and varied dining options, including local and international cuisine.
Fresh Ingredients: Use fresh, high-quality ingredients in your food preparation.
Dietary Accommodations: Cater to guests with dietary restrictions or preferences.
Memorable Experiences
Unique Experiences: Offer unique experiences or activities to enhance guests' stays.
Local Attractions: Provide recommendations for local attractions and activities.
Personalized Recommendations: Offer personalized recommendations based on guests' interests.